Terms and Conditions

1 About Onfound

Onfound Inc. operates a community platform that connects members through shared physical activity, including hikes, surfs, saunas, coffee walks, and similar gatherings.

Entity: Onfound Inc.
Registered address: 1111B S Governors Ave STE 29782, Dover, DE 19904, United States
Email:
Website: https://onfound.com

Onfound operates internationally and is currently live in Cape Town, Johannesburg, Pretoria, London, and Bangkok, with a global rollout in progress across additional cities.

2 Eligibility and Accounts

2.1 Age and capacity

The Services are intended for adults aged 18 and over. By creating an account, you confirm that:

• You are at least 18 years old.
• You have the legal capacity to enter into a binding contract.
• You are not barred from using the Services under the laws of your jurisdiction.

2.2 Account information

You agree to provide accurate, current, and complete information during onboarding and to keep your profile updated. Providing false or misleading information is a breach of these Terms and may result in suspension or termination of your account.

2.3 Account security

You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You agree to notify us immediately at if you suspect any unauthorised access to or use of your account.

2.4 One account per member

Each member may hold only one active account. Accounts are personal to you and may not be transferred, shared, sold, or otherwise made available to any other person.

3 Membership and Subscriptions

Onfound is a paid membership community. Full access to the Services — including the member directory, unlimited direct messaging, and event RSVPs — requires an active paid subscription. A limited free tier is available and includes up to three direct-message initiations per rolling seven-day period; other features may have their own free-tier limits as shown in the app.

3.1 Plans and pricing

Current pricing, plan inclusions, and billing cycles are shown on the membership page and at checkout. We reserve the right to change pricing, introduce new plans, or modify the inclusions of existing plans, with notice in line with Section 17.

3.2 Local pricing and currency

Prices are displayed in your local currency where supported. Currency conversion, foreign transaction fees, and any local taxes are determined by your card issuer or payment provider and are not controlled by Onfound.

3.3 Promotions and trials

From time to time, we may offer promotional pricing, trials, or referral credits. These are subject to the specific terms communicated at the time of the offer. Promotions are not transferable, have no cash value, and may be withdrawn or amended at our discretion.

4 Billing, Renewals, and Refunds

4.1 Payment processing

All payments are processed by our payment provider, Stripe. By providing payment details, you authorise Onfound and Stripe to charge the applicable fees to your chosen payment method.

4.2 Automatic renewal

Subscriptions automatically renew at the end of each billing cycle (monthly, quarterly, or annually, as selected) unless cancelled before the next renewal date. By subscribing, you authorise recurring charges to your payment method.

4.3 Failed payments

If a renewal payment fails, we may retry the charge and may temporarily suspend access to the Services until payment is successful. Repeated failure may result in termination of your membership.

4.4 Refunds

Except where required by applicable consumer law, membership fees are non-refundable, including for unused periods after cancellation. We may, at our sole discretion, issue refunds or credits in cases of duplicate billing, technical errors, or other exceptional circumstances.

5 Cancellation

You can cancel your subscription at any time through your account dashboard or by contacting us at .

• Cancellation takes effect at the end of your current paid billing cycle.
• You will retain access to the Services until the end of that cycle.
• You will not be charged for subsequent cycles unless you resubscribe.

We do not pro-rate refunds for partial billing periods unless required by applicable law.

6 The Service We Provide

Onfound provides a directory of approved members in supported cities, a “Why Connects” suggestion engine that highlights members in the directory who may be relevant to you, in-app direct and group messaging, and a calendar of city events built around shared physical activity.

6.1 What we do

• Operate the website, app, and member dashboard.
• Run the member directory and the “Why Connects” suggestion engine.
• Provide in-app direct messaging and group chats between approved members.
• Publish city event listings and manage RSVPs.

6.2 What we do not do

• We do not vet, screen, or perform background checks on members beyond standard onboarding.
• We do not host, organise, supervise, lead, or assume responsibility for events or activities themselves.
• We do not provide fitness instruction, medical advice, coaching, guiding, or safety supervision.
• We do not guarantee that any member, event, or experience will meet your expectations.

6.3 Service availability

We aim to keep the Services available at all times but cannot guarantee uninterrupted access. We may, at any time and without notice, modify, suspend, or discontinue any part of the Services for maintenance, upgrades, or operational reasons.

7 Meetups, Events, and Assumption of Risk

Participation in any meetup, activity, or event arranged through Onfound is voluntary and entirely at your own risk.

7.1 Nature of activities

Onfound activities may include hiking, trail running, surfing, ocean swimming, sauna and cold plunge sessions, coffee walks, and other physical activities. These activities carry inherent risks, including (but not limited to) physical injury, exposure to natural elements, drowning, hypothermia, hyperthermia, and in rare cases, death.

7.2 Your responsibility

Before participating in any activity, you agree that you will:

• Confirm with a qualified medical professional that you are physically fit to participate.
• Assess your own ability honestly relative to the activity and conditions.
• Bring suitable equipment, clothing, water, and supplies.
• Follow all reasonable safety guidance from venue operators, guides, and local authorities.
• Refrain from participating if you are unwell, intoxicated, injured, or otherwise impaired.

7.3 Assumption of risk

To the maximum extent permitted by law, you knowingly and voluntarily assume all risks associated with attending Onfound meetups and events, whether organised by Onfound, by members, or by third-party venues, partners, or guides. You agree that Onfound is not the organiser, supervisor, or insurer of these activities.

7.4 Third-party venues and partners

Some meetups take place at third-party venues (such as saunas, surf schools, gyms, cafes, or hiking trails) or involve third-party operators. These third parties are not controlled by Onfound. Your interaction with them is subject to their own terms, waivers, and policies.

7.5 Insurance

You are responsible for arranging any personal insurance (health, travel, accident, liability) you consider necessary for participating in Onfound activities. Onfound does not provide insurance cover for members or attendees.

8 Member Conduct

Onfound is a community built on respect, safety, and good faith. By using the Services, you agree to follow the conduct rules below and our Community Guidelines.

8.1 You will

• Treat other members with respect, courtesy, and discretion.
• Honour your RSVPs and communicate promptly if plans change.
• Keep what is shared in personal conversations confidential, unless given permission to share.
• Comply with all applicable laws while using the Services and attending meetups.

8.2 You will not

• Harass, threaten, intimidate, discriminate against, or harm any other member.
• Use the Services for romantic or sexual solicitation. Onfound is not a dating platform.
• Use the Services for cold sales pitches, recruiting, MLM activity, or commercial spam.
• Misrepresent your identity, professional background, age, or affiliations.
• Share another member’s personal information without their consent.
• Scrape, copy, or extract member data, photos, or content for use outside the Services.
• Reverse-engineer, decompile, attempt to bypass security, or interfere with the Services.
• Use the Services to upload, transmit, or distribute unlawful, defamatory, infringing, or harmful content.

Breach of these rules may result in warnings, suspension, termination of your membership without refund, removal from meetups, and where appropriate, referral to law enforcement.

9 Content You Provide

9.1 Your content

You retain ownership of the content you submit to Onfound, including profile information, photos, bios, messages, and feedback (“Your Content”).

9.2 Licence to Onfound

By submitting Your Content, you grant Onfound a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to host, store, reproduce, display, adapt, and distribute Your Content for the purpose of operating, promoting, and improving the Services. This licence ends when you delete Your Content or your account, except where retention is required by law or where the content has already been shared with other members.

9.3 Your warranties

You warrant that you own or have the necessary rights to Your Content, and that it does not infringe any third-party rights, violate any law, or breach these Terms.

9.4 Automated content moderation

Before profile text, event text, and uploaded images are published, Onfound runs them through an automated moderation service (currently the OpenAI Moderation API) to detect safety risks including abuse, sexual content, and violence. Content that is flagged may be rejected, hidden, or held for manual review at our discretion. We retain excerpts of flagged content and the classifier’s scores for audit and appeals purposes (see Section 8 of our Privacy Policy for retention details).

9.5 Feedback

If you submit ideas, suggestions, or feedback about the Services, you agree that we may use them without restriction or compensation.

9.6 Reporting concerns

If you believe content on Onfound infringes your rights or violates these Terms, please contact .

10 Intellectual Property

The Services, including the Onfound name, logo, brand assets, copy, software, designs, and arrangement of content, are owned by Onfound Inc. or its licensors and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial use, subject to these Terms. All other rights are reserved.

You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Services without our prior written consent.

11 Suspension and Termination

11.1 By you

You may stop using the Services at any time and cancel your subscription as described in Section 5. You may delete your account at any time from within the mobile app (Settings › Account › Delete Account) or your member dashboard on the web, or by emailing . Deletion is permanent, subject to the data-retention periods set out in our Privacy Policy.

11.2 By us

We may, at our discretion and without prior notice, suspend or terminate your account or restrict your access to the Services if:

• You materially breach these Terms or our Community Guidelines.
• You behave in a way that poses a risk to other members or the community.
• You provide false or misleading information.
• We are required to do so by law or regulatory authority.
• We discontinue the Services in your city or generally.

11.3 Effect of termination

On termination, your right to access the Services ends immediately. Provisions that by their nature should survive termination (including Sections 7, 9, 10, 13, 14, 15, and 16) will survive.

12 Third-Party Services

The Services rely on, integrate with, or link to third-party services, including (without limitation) Stripe, Apple App Store, Google Play, Apple Push (APNs), Google Firebase Cloud Messaging (FCM), WhatsApp, Postmark, Mailchimp, Ably, the OpenAI Moderation API, Meta (Facebook/Instagram), and partner venues. Your use of those services is governed by their own terms and privacy policies. The full list of recipients and the specific data shared with each is set out in Section 6 of our Privacy Policy.

Onfound is not responsible for the availability, content, accuracy, or practices of any third-party service, and our inclusion of any link or integration does not imply endorsement.

13 Disclaimers

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.

Onfound does not warrant or guarantee that:

• You will form friendships, business relationships, or any specific connections through the Services.
• Other members will behave honestly, safely, or in line with these Terms.
• Meetups will take place as planned or meet your expectations.
• The Services will be free from errors, bugs, or interruptions.

Nothing in these Terms excludes or limits any liability that cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

14 Limitation of Liability

To the maximum extent permitted by law:

• Onfound will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of goodwill, loss of data, business interruption, or emotional distress, arising out of or in connection with your use of the Services or any meetup.
• Onfound’s total aggregate liability to you for any and all claims arising out of or in connection with the Services or these Terms will not exceed the total amount you paid to Onfound in the 12 months preceding the event giving rise to the claim, or USD 100, whichever is greater.
• Onfound is not liable for the acts, omissions, content, or conduct of any member or third party, including any incident, injury, loss, or damage occurring during or in connection with a meetup, event, or interaction arranged through the Services.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you. In those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

15 Indemnity

You agree to indemnify, defend, and hold harmless Onfound, its officers, directors, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Services.
• Your breach of these Terms or any applicable law.
• Your interaction with other members or any meetup or event.
• Your Content.

16 Governing Law and Disputes

These Terms and any dispute or claim (including non-contractual disputes) arising out of or in connection with them are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles.

The state and federal courts located in Delaware will have exclusive jurisdiction to resolve any dispute, except where applicable consumer law in your country of residence gives you the right to bring proceedings in your local courts.

17 Changes to These Terms

We may update these Terms from time to time to reflect changes in the Services, in applicable law, or in our business practices.

If we make material changes, we will notify you by:

• Sending an email to the address associated with your account.
• Displaying a prominent notice within the platform or app.
• Updating the “Last Updated” date at the top of this page.

We will provide at least 14 days’ notice before material changes take effect, except where changes are required by law or to address security concerns. Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the changes. If you do not agree, you must stop using the Services and may cancel your subscription as described in Section 5.

18 General

18.1 Entire agreement

These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Onfound regarding the Services and supersede any prior agreements.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

18.3 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

18.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of assets.

18.5 Notices

We may give you notice by email, in-app message, or by posting on the website. You may give us notice by email at .

18.6 Force majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, civil unrest, pandemics, government action, or failures of telecommunications or infrastructure providers.